Job description

JOB DESCRIPTION

• Patient registration.
• Admission & bed booking.
• Fixing up of appointments.
• Handling complaints and enquiries and guiding them duly.
• Handling revisits patients.
• Receiving and connecting calls and giving necessary information regarding facilities of the hospital.
• Answer the telephone while maintaining proper telephone etiquette.
• Registers new patients and collecting detailed patient information.
• Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
• Reviewing all forms for accuracy and completion as per policies prior to accepting.
• Presentable at all times and ensure grooming standards are maintained.
• Patient Data collection, maintaining the Management System properly.
• Register and make the billing of Inpatient & discharge patients billing.
• To undertake any other tasks or responsibilities assigned by the superiors from time to time.

Functional Area

Job Specification:

Experience : 1 yrs & Above

Reporting to : In Charge – Front Office

Qualification

Qualification : Graduation/Diploma